All posts
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The tree
A Saturday afternoon in the 80s. The Christmas tree was coming down, headed out to the…
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From support request to pull request
A customer reported a bug. I opened a pull request to fix it. That last sentence…
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They laughed
Many years after university, I flew to Athens to interview for a BCS membership. When I…
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As an employer you can’t have it all
Reflecting on my early programming career, detailing the inherent challenges of unpaid overtime and implicit pressure…
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Hands off the fretboard
Coding felt like playing a song. The notes came out of your fingers. Now someone walks…
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Radical transparency in support
Support teams often default to vague responses when customers report issues, prioritizing corporate image over transparency.…
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One thing at a time
The author reflects on the negative impacts of multitasking, especially exacerbated by faster AI tools that…
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Managing up
Management is a two-way street, involving proactive engagement from both managers and individual contributors (ICs). ICs…
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Upgrading an Elixir Phoenix app using Tidewave
My company, Amignosis, website is a simple Phoenix LiveView web app. It was on Phoenix 1.7.21…
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Loading memories
It was spring break, 1988. I turned on my Amiga 500, the pigeons cooed outside, and…