My journey
Finding a way to help your team remember to plan enough days off throughout the year is important to avoid burnout. Here is how we do it at GitBook Support.
Someone will save humanity in 3000 years, because they will know how to fix a shitty SQL query in some hidden Dyson sphere component that misbehaves.
This is really interesting: https://bubble.io/ Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products. Build better and faster.
You start, then learn. Ask yourself at every moment, ‘is this necessary?’
It’s important to recognize and enjoy the impact of others in your company. And more important to express the full understanding of their work openly through regular shoutouts.
I don’t like the sandwich method of receiving feedback. Keep it short and to the point. Talk about my behavior and what it caused. Give me the opportunity to figure out how to fix it moving forward. I wont dwell on why it happened. Energy best spent on the future.
Work related meetings and drag forever if not well run. Can you end them sooner though? Let’s found out.
All customer support teams receive out of scope support requests. What sets a team apart is how they handle them.
How often do you express your gratitude to your peers and direct reports about something they did? In a genuine way. I bet not that often. Go do it now.
